Shangri-La The Marina, Cairns, is seeking expressions of interest from experienced Food & Beverage Attendants to join our team of likeminded individuals dedicated to providing exceptional service at a 5-star level.

As a potential member of our team, you would have the opportunity to showcase your skills in a variety of areas, including.

• The Backyard - our Waterfront Restaurant, Bar and Garden area serving breakfast, lunch, dinner and drinks;
• The Kiosk;
• The Pool Bar;
• Conferences and Events;
• Horizon Club - our premium guest area serving breakfast and evening canapes and drinks.

The Hotel

Shangri-La The Marina, Cairns is a luxury five-star hotel located beside Marlin Marina and Trinity Inlet in the heart of Cairns. With 255 guest rooms, 18 function venues and extensive food and beverage facilities, the hotel is part of a leading international company with more than 100 hotels and resorts worldwide. 

The Role

Successful candidates will possess the following:

• Proven experience as a Food & Beverage Attendant
• Restaurant A La Carte experience
• Professionalism and pride within their personal grooming
• Valid working rights in Australia
• A current RSA Certificate
• Flexibility to work Morning, Afternoon and Evening Shifts across a 7-day roster, including weekends and public holidays.
• Exemplary cocktail and wine knowledge (desirable)
• Experience in processing payments and handling cash and card transactions
• High motivation and energy with the desire to deliver excellent guest experiences.
• Ability to respond to guest inquiries and complaints in a timely and professional manner.
• Excellent communication and interpersonal skills
• Strong attention to detail and ability to multitask.
• Ability to work in a fast-paced environment.
• Ability to work standing for long periods of times.

What’s in it for you:

In return for your passion and commitment, we offer a great hourly rate, excellent staff facilities and benefits and the career opportunities are endless, as per below:

• Excellent staff benefits; Car parking, dry cleaning allowance, generous Accommodation benefits and F&B discounts across the group
• Duty meals provided in fully staffed and maintained staff canteen.
• Five-star hotel in CBD location on the Cairns waterfront.
• Shangri-La Academy offering lifelong development programs.
• Other Staff discounts, offers and more!

If you are passionate about providing exceptional customer service and have the required skills and experience, please submit your expression of interest via your resume and corresponding cover letter.