Join Shangri-La Sydney as Food & Beverage Team Leader - Lobby Lounge!

Shangri-La Sydney is looking for skilled Food & Beverage Team Leader to join our Lobby Lounge team. 

What You’ll Do:

• Ensures compliance with food safety, hygiene, HACCP, and SFSMS standards, including maintaining records and cleaning schedules.
• Monitors staff performance, and grooming; conducts training and prepares rosters based on operational needs. 
• Oversees inventory control, approves requisitions, and monitors expenses in line with budgeted costs.
• Maintains stock levels, attends F&B meetings, and submits reports and requests according to hotel policies.
• Delivers high service standards through regular quality checks, cleanliness oversight, and equipment maintenance coordination.
• coordination. supervises daily operations, supports the team, performs F&B attendant duties, manages guest interactions, and handles complaints per hotel protocol. 
  

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About you:

• Experience in hotel, restaurant or cafe environments. 
• Customer service experience in a similar setting
• Excellent communication skills in reading and writing English.
• Minimum of 1 year experience in as Food & Beverage Team Leader.
• Understanding of workplace practices in Work Health and Safety
• Responsible Service of Alcohol Certificate
  

If you are a motivated and energetic individual looking for a career in the hotel industry and have a passion for customer service, then we would like to hear from you.